Privacy Policy

1. Who We Are

SiteClock GPS provides time tracking, jobsite management, GPS-backed punch validation, payroll review, and related workforce administration tools for contractors and field service teams. In this Policy, "SiteClock GPS," "we," "us," and "our" refer to the provider of the SiteClock GPS services. "Customer" means the company, owner, administrator, or organization that creates and manages a SiteClock GPS workspace. "User" means an employee, foreman, administrator, owner, or other person who uses the services.

2. Information We Collect

We collect information that is needed to provide contractor time tracking and jobsite administration services.

Account and profile information

We may collect names, email addresses, phone numbers, company names, company roles, authentication identifiers, password-related authentication metadata handled by our authentication provider, and company membership records.

Company, employee, and jobsite information

Customers and authorized users may enter employee records, jobsite names, jobsite addresses, jobsite coordinates, work-week settings, role assignments, wage or rate fields when enabled, and other operational information used to run the service.

Punch, shift, and timekeeping information

We collect clock-in and clock-out records, timestamps, selected jobsites, shift status, approval status, review flags, notes, corrections, audit events, and related payroll review information.

Location information

Employee-owned and ordinary devices

On an employee-owned or ordinary device, SiteClock GPS collects location when a user starts or ends a shift, creates a GPS-backed punch, or uses a feature that requires jobsite verification. Location is used to record where a punch happened, validate jobsite proximity when enabled, and support workforce review. Company-device background location reporting is not permitted unless an owner or administrator has explicitly designated the device as company-owned.

Explicitly designated company-owned devices

An owner or administrator may optionally designate a registered device as company-owned and enable background location reporting for that device. Tracking is off by default at both the company and device levels. Before expanded location permission is requested, the device user receives a dedicated disclosure explaining the feature.

In V1, SiteClock GPS stores only the latest reported location snapshot for an eligible company-owned device. We do not retain routes, breadcrumbs, stops, or location history. A report may include latitude and longitude, accuracy, the location timestamp, battery level and state, location authorization status, app state, app version, and a device identifier used for registration and approval.

Background delivery is controlled by iOS and may be delayed, paused, or unavailable because of device settings, battery conditions, network service, operating-system behavior, or other conditions. SiteClock GPS does not guarantee continuous or exact real-time reporting. In V1, company-device location data is available only to workspace owners and administrators; foremen and employees cannot view it. Owners and administrators can disable tracking or archive the designation.

Device, diagnostics, and usage information

We may collect device identifiers created for account security, device approval, browser and device type, operating system, app version, log-in events, IP address, crash or diagnostic information, sync status, and usage events such as page views or feature interactions.

Billing and payment information

If paid plans are used, billing and payment information may be processed by our payment provider. We do not store full payment card numbers on our public website or in the mobile app.

Support communications

If you contact us, we may collect the contents of your message, contact details, troubleshooting information, and any files or screenshots you choose to provide.

3. How We Use Information

We use information to:

• Provide, maintain, secure, and improve SiteClock GPS.
• Create and manage company workspaces, users, roles, jobsites, and employee records.
• Record clock-in and clock-out activity, GPS punch locations, eligible company-device last-known location, shift status, and payroll review data.
• Support offline punch capture, sync, data integrity, and audit history.
• Authenticate users, enforce permissions, approve devices, and prevent unauthorized access.
• Send account, security, confirmation, password reset, product, billing, and support communications.
• Process subscriptions, payments, invoices, and plan limits when paid features are used.
• Analyze service performance, diagnose errors, and understand how the website and dashboard are used.
• Comply with legal obligations and enforce our Terms of Service.

4. How We Share Information

We do not sell personal information. We may share information in the following limited ways:

• With the Customer that manages the workspace, including owners, admins, and authorized foremen.
• With service providers that host, secure, authenticate, email, analyze, process payments, or support the service.
• With legal, regulatory, or safety authorities when required by law or to protect rights, safety, and security.
• In connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate safeguards.
• With your direction or consent.

Customer administrators control employee access, role assignments, jobsite records, and company timekeeping data inside their workspace.

5. Service Providers

SiteClock GPS may rely on third-party providers for cloud hosting, database services, authentication, analytics, email delivery, maps and geocoding, payment processing, error monitoring, and customer support. These providers are authorized to process information only as needed to provide services to us and are expected to protect information appropriately.

6. Customer Data and Employee Privacy

SiteClock GPS is a business tool used by employers and other organizations to manage time records. If you are an employee or crew member, your employer or company administrator may access information associated with your work account, including punch records, selected jobsites, timestamps, GPS punch locations, review status, and device approval status.

If a device has been explicitly designated as company-owned and the optional tracking controls are enabled, workspace owners and administrators may also access that device's latest reported location and related device status. Foremen and employees cannot view Company Device location data in V1.

Customers are responsible for providing legally required notices to their employees, obtaining legally required consents, configuring the service appropriately, and using SiteClock GPS in compliance with employment, labor, privacy, payroll, and workplace monitoring laws that apply to them.

7. Data Retention

We retain information for as long as needed to provide the service, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, preserve audit history, and support payroll or timekeeping review. Customers may request deletion or export of certain company data, subject to legal, security, and backup limitations.

Company Device Tracking V1 keeps one latest location snapshot per active designation and replaces it when a newer snapshot is accepted. Archiving a company-owned-device designation disables further reporting. Its final snapshot may remain with the archived designation for operational review, security, dispute resolution, or legal recordkeeping until the Customer requests deletion or the record is removed under our retention practices, subject to legal, audit, security, and backup limitations.

8. Security

We use administrative, technical, and organizational safeguards designed to protect information, including access controls, authentication, database security rules, encrypted connections, and operational review. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, export, or object to certain processing of personal information. You may also be able to manage device location permissions in your iOS settings. Disabling location may limit or prevent GPS-backed punch features and stops company-device reporting from that phone, but it may also conflict with an employer's lawful policy for a company-owned device. Contact your employer with workplace-policy questions.

If your account is managed by a Customer, we may direct privacy requests about company workspace data to that Customer. To make a request, contact us at support@siteclockgps.com.

10. Children

SiteClock GPS is not directed to children under 13 and is intended for business use by contractors and field teams. We do not knowingly collect personal information from children under 13.

11. International Users

SiteClock GPS is operated primarily for users in the United States. If you access the service from another location, your information may be processed in the United States or other countries where our service providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and may provide additional notice through the website, app, dashboard, or email.

13. Contact Us

For privacy questions or requests, contact SiteClock GPS at support@siteclockgps.com.